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Help Topics

Getting Started

Getting Started

6 Articles
  • Understanding Your Monthly Statement
  • Merchant Home Reference Guide
  • How to Reset Your Merchant Home User Name & Password
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Transactions, Batches & Deposits

Transactions, Batches & Deposits

5 Articles
  • How Do I Close My Batch?
  • Deposit Options
  • What is a Chargeback?
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Account Settings

Account Settings

8 Articles
  • How Do I Change My Federal Tax ID?
  • How Do I Change the Ownership of my Account?
  • How Do I Change the Mailing Address Associated With My Account?
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PCI Compliance

PCI Compliance

3 Articles
  • DataGuardian $150,000 Data Breach Protection Insurance Policy
  • PCI Compliance & Breach Insurance: DataGuardian Compliance & Security Program
  • Understanding Your P2PE Device
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Resources

Resources

1 Article
  • Understanding Your Form 1099-K
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Equipment

Equipment

12 Articles
  • Verifone VX520 XEVA432-XEVA433 Quick Reference Guide
  • Xplor Pay Mobile Activation/Use/Setup Guide
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Popular Articles

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Customer Support

For questions about statements, billing, reconciliation, Merchant Home online reporting, terminals, equipment or additional service requests.

866-435-0666

Monday - Sunday 7:00 AM - 11:00 PM Central

Partner Sales Support

866-203-7157

Monday - Friday 7:30 AM - 5:30 PM Central 

Direct Sales Support

844-951-1248

Monday - Friday 8:00 AM - 5:00 PM Central 

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