Skip to content
Clearent
  • Contact Support

How can we help?

Help Topics

Getting Started

Getting Started

11 Articles
  • Understanding Your Monthly Statement
  • Merchant Home Reference Guide
  • How to Reset Your Merchant Home User Name & Password
View all
Transactions, Batches & Deposits

Transactions, Batches & Deposits

5 Articles
  • How Do I Close My Batch?
  • Deposit Options
  • Visa System Integrity Response Code Category
View all
Account Settings

Account Settings

11 Articles
  • How Do I Change My Federal Tax ID?
  • How Do I Change the Ownership of my Account?
  • How Do I Change the Mailing Address Associated With My Account?
View all
PCI Compliance

PCI Compliance

3 Articles
  • DataGuardian $150,000 Data Breach Protection Insurance Policy
  • PCI Compliance & Breach Insurance: DataGuardian Compliance & Security Program
  • Understanding Your P2PE Device
View all
Resources

Resources

5 Articles
  • Understanding Your Form 1099-K
  • Hyfin Onboarding Process
  • Merchant Portal Virtual Terminal User Guide
View all
Equipment

Equipment

12 Articles
  • Verifone VX520 XEVA432-XEVA433 Quick Reference Guide
  • PAX A Series Quick Reference Guide
  • Xplor Pay Mobile Activation/Use/Setup Guide
View all

Popular Articles

  • PCI Compliance & Breach Insurance: DataGuardian Compliance & Security Program
  • PAX A Series Quick Reference Guide
  • Clearent Empower Pricing Program Certification
  • Merchant Home Reference Guide
  • Merchant Portal Virtual Terminal User Guide

Need Support?

Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support

Customer Support

For questions about statements, billing, reconciliation, Merchant Home online reporting, terminals, equipment or additional service requests.

866-435-0666

Monday - Sunday 7:00 AM - 11:00 PM Central

Partner Sales Support

866-203-7157

Monday - Friday 7:30 AM - 5:30 PM Central 

Direct Sales Support

844-951-1248

Monday - Friday 8:00 AM - 5:00 PM Central 

© 2024 Clearent, LLC is a registered agent for Central Bank of St. Louis, MO; Citizens Bank, N.A., Providence, RI; and Pathward, N.A., Sioux Falls, SD.

Terms Privacy Policy Disclosures Cookie Policy Cookie List Cookies Settings