In the Merchant Portal, you can manage your notification preferences to stay informed about important updates. Currently, there are two types of notifications available: Disputes Created and Disputes Updated. These notifications are sent via email. Follow the steps below to enable or disable these notifications according to your preferences.

Steps to Enable/Disable Notifications:

1. Access Notification Preferences:

• Once logged in, locate the top navigation bar.
• Click on your profile name in the upper right corner or icon to open the dropdown menu.
• Select “Notification Preferences” from the dropdown options.
  
• This will open the Notification Preferences page where you can manage your email notifications.

2. Enable/Disable Notifications:

• You will see notification options that are available to you. “Disputes Created” and “Disputes Updated.”
• To enable a notification, check the checkbox to the “On” position.
• To disable a notification, uncheck the checkbox to the “Off” position.

3. Save Changes:

• After making your selections, click the “Save” button to apply the changes.
• A confirmation message will appear, indicating that your notification preferences have been updated.

Conclusion: By following these steps, you can easily manage your notification preferences in the Merchant Portal. This ensures that you receive only the notifications that are relevant to you, helping you stay informed about important updates without being overwhelmed by unnecessary emails.

If you have any questions or need further assistance, please contact our support team.