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PCI Compliance & Breach Insurance: DataGuardian Compliance & Security Program

Did you know that more than 80% of reported data breaches now involve small merchants? The easiest way for business owners to protect their business, their reputation, and their customers is to comply with the Payment Card Industry Data Security Standards (PCI DSS).

These standards were created by the card brands, such as Visa and Mastercard, to help protect data that is processed, stored, or transmitted by merchants. Compliance is mandatory for all merchants, but it can be confusing and time-consuming. By meeting a few minimum-security standards, you can reduce the opportunity for data breach-related losses and fees.


DataGuardian: Compliance Made Easy

By partnering with Clearent, you automatically get access to the DataGuardian compliance and security program. This program makes PCI compliance fast and easy so you can focus on running your business. With the program, you get a $150,000 Data Breach Protection Policy, access to easy-to-follow questionnaires, network scanning tools to help you regularly monitor and protect your business, identity theft services, and valuable educational resources. You can learn more at clearent.com/PCI.


Completing Your Mandatory PCI Questionnaire & Run Required Scans

You have until the second-to-last business day of the first full billing cycle after you become a Clearent customer to complete the mandatory questionnaire located in Merchant Home. You must also schedule and run any required quarterly network vulnerability scans.

Complete your PCI questionnaire and run any required scans.

  1. Log in to Merchant Home at https://my.clearent.net/ui.
  2. Click the Arrow icon under your PCI status, located at the top of your dashboard, to go to the DataGuardian portal.
  3. Complete the questionnaire that’s most appropriate for your business.
  4. Schedule and run any required quarterly scans. 
  5. Review and electronically sign your certification.

Need More Information?

If you need help accessing Merchant Home so you can take your questionnaire and run any required scans, please contact the Clearent Customer Support team at customersupport@clearent.com at 866.435.0666. 

If you need help completing your PCI questionnaire or running network scans, our PCI Help Desk is here to help and can be reached at 855.864.1732.

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